Includes bibliographical references and index pt. 1. Theoretical orientations ; Standardization and its discontents / Douglas W. Maynard, Nora Cate Schaeffer Why study interaction in the survey interview? Response from a survey researcher / Johannes van der Zouwen Collaborative view of standardized survey interviews / Michael F. Schober, Frederick G. Conrad Conversation with a purpose - or conversation? Interaction in the standardized interview / Nora Cate Schaeffer Living text: written instructions and situated actions in telephone surveys / Michael Lynch Survey interviews as talk-in interaction / Emanuel A. Schegloff pt. 2. Recruitment to participate in the survey interview ; Introductory interactions in telephone surveys and nonresponse / Mick P. Couper, Robert M. Groves Opening and closing the gate: the work of optimism in recruiting survey respondents / Douglas W. Maynard, Nora Cate Schaeffer Effects of introductions in large-scale telephone survey interviews / Hanneke Houtkoop-Steenstra, Huub van den Bergh Refusal conversion and tailoring / Douglas W. Maynard, Nora Cate Schaeffer pt. 3. Interaction between interviewer and respondent ; Questioning turn format and turn-taking problems in standardized interviews / Hanneke Houtkoop-Steenstra Occasions for intervention: interactional resources for comprehension in standardized survey interviews / Nora Cate Schaeffer, Douglas W. Maynard Achieving understanding in the standardized survey interview: repair sequences / Robert J. Moore, Douglas W. Maynard Ad hoc inquiries: two preferences in the design of routine questions in an open context / John Heritage Standardization vs. rapport: how interviewers handle the laughter of respondents during telephone surveys / Danielle Lavin, Douglas W. Maynard How uniform is standardization? Variation within and across survey research centers regarding protocols for interviewing / Jocelyn S. Viterna, Douglas W. Maynard pt. 4. Interaction and survey data quality ; Transcribing, coding, and analyzing verbal interactions in survey interviews / Wil Dijkstra Testing questionnaires using interaction coding / Johannes van der Zouwen, Wil Dijkstra How interviewers make coding decisions / Tonay Hak Impact of technology on interaction in computer-assisted interviews / Marek Fuchs. |
